Thank you for your interest in this store located at www.CuttersMarket.com(the “Website”) that is owned, operated and controlled by Craft Edge Inc. (collectively “Craft Edge,” “we,” “our”, or “us”). The terms “you”, “your”, and “yours” refer to anyone accessing, viewing, browsing, visiting or using the Website.
WHEN DO WE COLLECT INFORMATION?
We may collect information about you anytime you interact with us such as when you (i) access or browse the Website, (ii) order our products or services, (iii) communicate with us either by e-mail or through the Website, (iv) fill out surveys, (v) elect to participate in any of our product promotions, and (vi) request information about our products and services.
WHAT INFORMATION DO WE COLLECT?
Information we collect is generally of two types - personally identifiable information and non-personally identifiable information. Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number. Non-personally identifiable information comprises information that does not by itself identify an individual and generally includes anonymous information about an individual’s use of the Website, for example, information concerning date and time of visit, pages of the Website visited, path through the Website, IP address, type of browser and operating system used. [Our Website does not currently recognize browser-based “do not track” functionality, but the privacy of our users is important to us and, as such, we do not sell your personally-identifiable information to any third party, nor do we track users’ activity across website(s) other than our own.]
Children’s Personal Information— We recognize the importance of protecting the privacy of children. We do not knowingly collect personal information online from children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us immediately at firstname.lastname@example.org.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION? AND WHY?
We collect personally identifiable information only when you specifically and knowingly disclose such information. This information is generally collected when you register on the Website to open a user account or communicate with us either by e-mail or through the Website. If you disclose your personal information, we will only store and use such information that we need to meet your requests and our legitimate business objectives. We primarily use your personal information to provide you an improved and customized online experience and service. We may also use the information we collect from you for the purpose of providing you with technical support, customer service, account maintenance and to comply with any requirements of law.
Personal Contact Information
We use your contact information to facilitate and improve your use of the Website, to communicate with you, to comply with any requirements of law and complete and to support your orders and account set-up. We also use this information to respond to any questions you might have. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the Website.
Credit Card Information
When you order any products or services on the Website, you are required to provide us your credit card information including the credit card number, card security code (also called CVV) and the expiration date. We transmit your entire credit card information to the appropriate credit card company in an encrypted format during order processing for payment processing. We do not keep your credit card information on file.
Product Updates and Promotional E-mails
We regularly send product updates and promotional e-mails as a service to our existing customers. Only if you elect to receive these e-mails, will we use your personal information to send you newsletters and e-mails periodically listing current specials, promotions and deals. This option is provided during your account registration. If you have elected to receive these e-mails and wish to discontinue receiving in the future, please follow the opt-out instructions provided on the e-mails or log into your account on the Website and follow the instructions to make the appropriate changes.
If you contact us by e-mail or through the Website to provide feedback, comments or inputs or for any other reason, we may keep a record of that correspondence and collect your personal information to process your enquiries, respond to your requests and improve our services.
HOW DO WE COLLECT YOUR NON-PERSONAL INFORMATION? AND WHY?
Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Website, track a user’s movement in the aggregate, and gather broad demographic information for aggregate use. You do not have to register with us before we can collect this anonymous information.
As you browse the Website, we may gather navigational data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, support and analyze users’ purchases from the Website; to facilitate and improve use of the Website; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the Website; and for our internal purposes. We may from time to time supply the owners or operators of third party sites from which it is possible to link to the Website with information relating to the number of users linking to the Website from their sites. You cannot be identified from this information.
IP Addresses and System Specifications
When you access the Website, our servers may record your IP address. We may use IP addresses for system administration and troubleshooting, ensuring user compliance with our terms of service, investigating security breaches and compiling anonymous non-personal information such as how many users visited the Website. Additionally, when you log into your account, your system specifications such as operating system, system configuration, etc. may be collected by us for the purposes of analyzing and optimizing your experience and customer service.
HOW DO WE SHARE THE INFORMATION THAT WE COLLECT?
Our Service Providers and Strategic Partners
We may disclose your personally identifiable information to our service providers and strategic partners. For instance, we will disclose your credit card information to our financial service providers and banks for processing. These third party service providers and partners will have access to personal information needed to perform their functions but may not use it for other purposes.
We may disclose your personally identifiable information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend the rights or property of Craft Edge and its users and licensees; (iii) enforce our applicable service agreements; or (iv) protect the personal safety or interests of Craft Edge’s employees and consultants, other users of the Website, or members of the public in urgent circumstances. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Craft Edge.
Aggregated General Information
We may share aggregated general information about the Website with our corporate partners, investors, advertisers or others. Aggregate general information includes without limitation the number of users of the Website, revenue including payments by the users, usage statistics and user feedback. Aggregated general information does not include any personally identifying information that could be used to contact or identify you.
Change of Control
In the event that another company acquires all or substantially all of the assets related to the Website, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all user-related information among the assets transferred to the acquiring company. We cannot guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
Our website(s) may contain links to third-party websites. These third party websites maintain their own policies regarding cookies and the collection and use of Personal Data. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit through a link on our website(s).
We may allow third-party companies to collect certain anonymous information when you visit the website(s). These companies may use non-personally identifiable information (e.g., click stream information, browser type, or time and date) during your visits to our website(s). These companies typically use a cookie or third party web beacon to collect this information. We disclaim any responsibility for any harm resulting from your use of third-party websites or any products or services offered through such websites.
We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, users’ information. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our products, services and the Website. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity. While no computer is 100% safe from outside attacks, we believe that the steps we have taken to protect your personal information drastically reduce the likelihood security problems to a level appropriate to the type of information involved. If you have any questions regarding which measures and techniques we use, feel free to contact us.
During the online account registration process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Website. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.
CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION
If your personal information changes or is incorrect, please contact Us so that We can maintain the accuracy and completeness of this information. In the event that you provide personal information on Our Site and later wish to have this personal information removed, please contact Us in any manner below, and We will remove this information immediately.
You have the following options for changing and modifying information previously provided.
You can contact us online; or
QUESTIONS AND COMMENTS